The Dangers of Over-Reliance on Word of Mouth in Indian Markets
Word of mouth (WOM) is often hailed as the holy grail of marketing, especially in India. It’s free, it’s trusted, and it spreads like wildfire. But if you’re relying on WOM as your main growth engine, you’re setting yourself up for failure. Why? Because WOM is unpredictable and uncontrollable. Ju…








