October 2026

A vendor in an Indian street market energetically demonstrates a product to a customer under warm light at dusk, highlighting sales dynamics.
Insights

How to Sell: The Key to Success

Most founders I encounter are terrified of selling. They think it’s all about charm or slick pitches. It’s not. The truth is, you need to master the basics first, finding that first customer who will actually pay you. This series is a collection of hard-earned lessons from watching real founders …

Tech founders discussing strategies in a co-working space, emphasizing the theme of intentional selling and collaboration.
Insights

A last word: you are already selling

This chapter emphasizes that everyone is already involved in selling, particularly tech founders. It highlights the importance of intentional selling and learning from each sales experience. Quick Summary You are already selling, so learn to do it on purpose. Do the first sales yourself and learn…

An overhead view of a desk setup for concise sales conversation preparation, with a notebook, pen, and wristwatch under warm light.
Insights

A one-page crib you can keep in your pocket

This chapter provides a concise guide for sales conversations, focusing on preparation, execution, and follow-up. It is useful for anyone looking to improve their sales skills. Quick Summary Prepare by identifying the customer, their needs, key questions, and next steps. During the meeting, focus…

Customer calls topic shown with a phone, earbuds, and notebook on a wooden desk in warm light.
Insights

The first ten customer calls

This chapter of the ‘How to Sell: The Key to Success’ series guides founders through their first ten customer calls. It emphasizes learning from customer interactions rather than rushing to sell. Quick Summary The goal of the first ten calls is to identify key issues, not to secure sales. In call…

Close-up of a vintage telephone handset on a desk, representing effective sales communication strategies.
Insights

What to say, and what to cut

This chapter focuses on effective communication strategies in sales, emphasizing the importance of using language that resonates with the client. It is particularly useful for salespeople looking to build trust and improve their client interactions. Quick Summary Use language that mirrors the cli…

Tech founder discussing sales objections on phone in an informal workspace, surrounded by personal items in evening light.
Insights

An objection bank for the four sales

This chapter provides a starter objection bank for Indian first-time tech founders dealing with common sales objections. It offers structured responses to help founders handle objections effectively. Quick Summary Objections repeat, so founders should build a personal objection bank from real con…

Overhead view of a table with a phone showing a blurred chat, relating to WhatsApp sales follow-up discussions.
Insights

A worked sale: the buyer who says WhatsApp it

This chapter discusses how to handle a sales call that ends with a request to send details via WhatsApp. It offers strategies to turn a polite dismissal into a meaningful follow-up conversation. Quick Summary A polite request to ‘WhatsApp it’ is not a genuine next step. Replay the call using Bett…

Scroll to Top